Privacy Policy

This privacy policy (“Privacy Policy”) describes how Paperless-Home ("Paperless-Home", "we", "us" or "our") collects, uses, and discloses, transfers, and otherwise processes and handles (collectively, “Processes”) your personal data. By accessing or using our website and services, or otherwise interacting with us, you are deemed to have read, understood and agreed to our Processing of your personal data as outlined in this Privacy Policy.

Types of data we collect and how we obtain it

We obtain information about you when you disclose it to us in the course of using our services, such as:

We collect contact information when you communicate with us through certain channels of communication, such as:

We gather technical information relating to you when you use our services, such as:

We also collect technical information aggregated from all our users, such as:

How we use data

We only use your personal data where permitted by law.

Most commonly, we will use your personal data to perform a contract entered into with you, where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests, and/or where we need to comply with a legal obligation.

This includes the following general purposes:

We will only use your personal data for the purposes for which we collected it, unless required or permitted by law.

Aggregated technical information

We study aggregated technical information to better understand our users and improve our products and services. For example, we may prioritize how we optimize features based on which features are the most widely used. Aggregated data does not directly reveal your identity. However, it may indirectly identify you if combined with other data. We treat the combined data as personal data governed by this Privacy Policy.


A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a website's computers and stored on your computer's hard drive. Cookies are required to use the Paperless-Home service. We use cookies to record current session information, but do not use permanent cookies. You are required to re-login to your Paperless-Home account after a certain period of time has elapsed to protect you against others accidentally accessing your account.

Paperless-Home does not sell your personal data.

Data storage

Paperless-Home’s servers are located in many countries around the world and are operated by third party vendors and hosting partners. By using our services, you consent to the transfer and storage of your data on our servers. These servers may be located in a country other than your country of residence. By using our services, you also agree to us sharing data from you with our third party vendors and hosting partners so that we can provide you with our services.

Vendor assessments

Paperless-Home relies on third party vendors for infrastructure, professional advice, and other critical aspects of its business operations. Paperless-Home has vendor selection processes in place to assess vendors for suitability, including in relation to how vendors handle personal data. Paperless-Home ensures that it has legally binding arrangements with vendors to ensure that personal data disclosed to vendors is protected to the same standards that Paperless-Home itself offers, and in compliance with all applicable personal data protection laws.

Disclosures required by law

Paperless-Home may disclose your personal data under special circumstances, such as where required by any applicable law or regulation, or when your actions violate the Terms of Service.

You may withdraw your consent to our use of your personal data at any time. However please note that we collect personal data where we believe it is necessary to provide you with our services. Accordingly, if you withdraw your consent to our use of your personal data, we may not be able to provide such services to you.

For example, if you withdraw your consent to our use of your billing information, we will be unable to process payments from you. Consequently, we will not be able to offer you our paid services, and any paid services you have with us will be cancelled.

Access and correction of your personal data

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. You may request access to your personal data, and correction of incomplete or inaccurate personal data, at any time.

Retention of personal data

Paperless-Home retains your personal data (i) where necessary to fulfil the purposes for which we collected it; (ii) where necessary for business or legal purposes; or (iii) where required or permitted by law.

This website may include links to third party websites and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and cannot be responsible for their products and services, information, materials, and practices including security practices. If you access any third party website, service, or content, even if it is through a link from our website, you do so at your own risk. We encourage you to read the privacy policy of every website you visit.


We may periodically update this Privacy Policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Paperless-Home primary account holder information or by placing a prominent notice on our site.


Any questions about this Privacy Policy should be addressed to us. For that purpose, please refer to the contact page.